October 17th, 2006

More power trouble

We had more trouble today with a circuit that blew this evening while we were at the NOC installing new hardware and investigating the previous circuit trouble. Customers on 4 servers were restarted and down approximately 5-10 minutes. The web server was also on this circuit and we didn’t restart Apache for a good half hour by mistake, so this outage may have appeared longer than it actually was.

We are terribly sorry for this happening twice in the same week and are working diligently to solve the problem. Thanks for your support. Please contact us with any questions.

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