March 14th, 2007
Annual payments, prepayments and bonuses
One of our most frequent customer requests has been the ability to pay annually or make a one-time payment. It’s really handy for international folks who must approve a charge through the bank, businesses that prefer one-time payments or standard billing cycles, single use credit cards and people with multiple Slices.
What’s in it for you? Payments greater than $250 receive a 10% account bonus. This translates directly into free months or additional services. Customers with several Slices or those who prefer 1 or 2 year prepayments score a nice discount.
We hope this makes life a little easier. You can reach the prepayment page under the Account tab in SliceManager, just select Recent Payments. Let us know if you have any questions.
March 17th, 2008 at 10:00 PM john
guys, you really rocks, good work!
March 17th, 2008 at 10:00 PM Bob Aman
Glad the option is there. But, having been burned several times in the past, will you prorate refunds in case of cancellation?
I had an annual account with TextDrive, and when I eventually canceled my account there, I ended up being out about $200. No level of discount can make up for that.
March 17th, 2008 at 10:00 PM slicematt
Refunds are only available for Slice services. I certainly understand your frustration with previous experiences, it’s one of the reasons we didn’t initially offer one-time payment options. But the option is there for those who prefer it.
March 17th, 2008 at 10:00 PM ali
Happy to hear that :) But I agree with Bob, having a refund promise would be really nice. At least within the initial 30 days.
Any news about PayPal payments?